Privacy Policy
This Privacy Policy explains how Dawn Payne trading as Huayee Newcastle NSW (ABN 50 551 754 985), operating as Huayee Australia (huayeeaust.com), collects, uses, stores and discloses your personal information. It is written to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. What we collect. We collect personal information you provide when you contact us, request a quote, place an order or subscribe to updates. This typically includes your name, business name, email address, phone number, delivery address, and details of your enquiry. We do not collect payment card information directly; payments are processed by third-party providers.
2. How we use it. We use your information to respond to your enquiry, prepare quotes, process and deliver orders, provide warranty and after-sales support, comply with legal obligations, and (with your consent) send occasional product updates.
3. Who we share it with. We share information only with parties needed to deliver our service to you: freight and logistics providers, payment processors, our manufacturing partner Shandong Huayee Heavy Industry Group where required for warranty or parts supply, our accountants, and government bodies where required by law. We do not sell your personal information.
4. Storage and security. Information is stored on secure servers operated by our website host (Wix), our email provider, and our business systems. We take reasonable steps to protect against loss, misuse and unauthorized access.
5. Cookies. Our website uses cookies to operate the site and understand how it is used. You can disable cookies in your browser; some site features may not work as a result.
6. Access, correction and complaints. You can ask us what information we hold about you, request a correction, or make a privacy complaint by emailing info@huayeeaust.com. We respond within a reasonable time.
7. Changes. We may update this Privacy Policy. The current version is always available at huayeeaust.com/privacy-policy.
Last updated: 7 May 2026